by Kate | Jun 16, 2026 | AI & Automation
Automation3 min readWe’re not one of those agencies that thinks everything should be automated. Some things need a human, and we’d be worried about any agency that tells you otherwise.But almost every business we work with has at least one process... 
by Kate | May 26, 2026 | AI & Automation
Automation3 min read”Please complete the attached and send it back at your earliest convenience.”We must see that sentence a hundred times a week, in our inboxes and in our clients’. It feels harmless. It’s actually one of the most expensive... 
by Kate | May 5, 2026 | AI & Automation
Case study3 min readWhen this client first walked us through how their business worked, we actually took notes on the back of a printout because we couldn’t believe how many steps there were.They’re a due diligence and compliance firm here in South Africa.... 
by Kate | Apr 14, 2026 | AI & Automation
Case study3 min readThis client came to us with a problem we recognised instantly. Thousands of gorgeous photos of homes and interiors, all sitting in their Microsoft 365 storage, and no realistic way of finding any particular one.Their team needed to be able to... 
by Kate | Mar 24, 2026 | AI & Automation
Image tagging3 min readGo and open your company’s photo folder. Search for “kitchen with an island” or “the team at last year’s conference”.We’ll wait.Nothing, right? Because the photos are called IMG_4831.jpg and... 
by Kate | Mar 3, 2026 | AI & Automation
Chatbots3 min readA few people asked after our last chatbot post what actually goes into building one. So this is the nerdy version.In shortThe behind-the-scenes version: how Clicks Count builds website chatbots that answer from your own content, catch leads and... 